First off, the ring is absolutely gorgeous. I got it with the band and it is stunning. So unique, elegant and perfect for what I was looking for. I spent countless days trying to find a ring and I am so grateful I found this company and this ring. Second, the customer service is truly out of this world. I wanted to customize my ring and everyone on the team was so incredibly helpful, nice and quick to respond. They put all my worries at ease about shopping online for a ring and I could not reccomend a better place to buy a ring. You will be floored by the service and support they offer. A perfect 5 star experience.