Communication with Nina was great. Shipping was on time and easy to track. The ring is beautiful and the diamond was of good quality. There was a customs charge of nearly $90 I wasn’t expecting which might have been explained at the time of purchase but I don’t remember hearing anything about it until it was shipped. This is obviously something MinimalVS has no control over, I just think it would be easier for the client to have the customs charge included in the price of the item and paid for by the company. Other than that everything was seamless.