Product Care

Jewelry pieces are delicate designs that need special care and appropriate storage. Be sure to remove and store your jewelry before doing work which involves contact with chemical substances or work that might cause damage to the surface or shape of your piece.

A piece of jewelry can be damaged when performing daily activities or chores like gardening, washing dishes or doing sports. Please be sure to remove any jewelry beforehand and store it in a safe place. This will help to prevent any damage and preserve the piece. 

Exposing jewelry to household liquids, perfumes, extreme temperatures and cosmetics can cause gold to discolour or possibly disintegrate when in contact with the stronger chemicals used in cleaning agents and can severely damage precious stones.

We advise that you avoid wearing jewelry during activities that might expose it to risks of damage. In between wearings, we recommend placing your piece in the original case or another suitable box or pouch, since dust and pollution can dull the brilliance of precious stones as well as the shine of precious metals like gold or platinum.

Professional cleaning of your pieces are recommended as often as once a year or depending on the frequency of jewelry wear. Most pieces can be maintained with a non-abrasive cleaner between professional services. Ultrasonic cleaning is not safe for many gemstones, therefore we do not advise this method of cleaning.

Examine your jewelry regularly as to make sure the settings are securely holding gemstones in place and if clasps and joinings are safe. Prong settings are especially delicate. If hit or snagged on clothing they may loosen. Damaged prongs, joinings or clasps can result in the loss of a stone or an entire piece of jewelry.

We advise caution when handling all jewelry, however, some gemstones require special care. Many stones such as Amethyst, Emerald, Opal, Pearl, Peridot, Tanzanite and Tourmaline are very delicate and can be easily abraded.

If you will be seeking any help or if there might be any additional questions upon receiving the piece, please do not hesitate to contact us. Our craftsmen are knowledgeable and experienced in jewelry care and repair and will be glad to be helpful with any difficulties that might occur.